COLLECTION AND USE OF PERSONALLY IDENTIFIABLE INFORMATION
2.1 We require some personal information in order to provide our Services. The
information we
collect is necessary to provide our Services, and we do not collect any information which is not
strictly required by the nature of the Service. Personal Information which we may collect
includes:
- first and last name
- contact e-mail address
- IP address, and
- physical address
2.2 We use personally identifiable Information only for the following purposes:
- creating and managing User accounts
- verifying User’s identity
- processing payments
- sending invoices
- providing Services
- providing customer support, and
- contact
2.3 We may keep records of any questions, complaints or compliments made by you
and the response if any. Whenever you contact us, we will collect your name, e-mail address and
any additional information which you provide. We will store and use your name and e-mail address
only for the purpose of responding to your inquiries and we will remove such Information from
our servers as soon as the inquiry is resolved, unless such information is necessary for the
purposes listed in article 2.2. Information contained within the inquiry, free from any
personally identifiable Information, will be stored on our servers for the purpose of improving
our Services and providing the best customer support possible.
2.4 We may contact you using the available contact information provided by you,
for any matters relating to the Services or compliance with our Terms, Policies or applicable
laws and regulations (Service e-mails). These e-mails do not constitute “unsolicited commercial
e-mail advertisements” and you are not able to opt-out of receiving them. We may also inform you
through e-mails about promotions, offers, events, surveys and everything else in connection with
our business, and our affiliates (Promotional e-mails). You can choose not to receive these
e-mails by following the opt-out procedure described in the e-mail.
2.5 We do not sell available personal Information to third-parties. We use
collected Information for our internal and marketing purposes, as necessary by the nature of the
Services, and only in accordance with this Privacy Policy. In some instances, we are obliged to
comply with court orders and government requests and provide Information or parts of it to
authorized bodies.
2.6 We endeavor to maintain appropriate physical, procedural and technical
security with respect to the collected information so as to prevent any loss, misuse,
unauthorized access, disclosure, or modification of personal information which also applies to
our disposal or destruction of personal information. We keep the personal Information we collect
about you strictly confidential and only for as long as such information is necessary. We will
remove and dispose of any Information we may have about the Users within twenty-four (24) hours
of deleting their User account, except where such Information is obtained or used in accordance
with article 2.3 of this document.
2.7 Only authorized personnel operating under strict confidentiality agreements
have access to personally identifiable Information. Although we take all appropriate measures in
respect to keeping your information secure, you understand that no data security measures in the
world can offer 100% protection. If we ever find or suspect a personal data breach we will
without delay, within seventy-two (72) hours after becoming aware of it, notify the appropriate
supervisory authority and Users about the breach.
2.8 Users may request access to and rectification or erasure of personal
Information and the exercise of the right to object. Such requests are submitted to
support@haiberg.com.
